Energy and Industry
Solutions for the Gas and Electricity segment
Marketing
- Design and implementation of Models:
- Management of business teams.
- Business management.
- Direct and indirect business management.
- Design and implementation of Business Schools (Sales Academy) with business processes and indicators as a starting point.
- Design and implementation of business pathways.
- Design and implementation of business balanced scoreboards.
- Projects to improve customer quality and service indicators.
- Improve business results: efficiency, effectiveness and productivity.
- Development of skills to perform the customer service cycle.
- Knowledge of the product/service from a commercial point of view.
- Development of business skills (Negotiation, Sale, Commercial Impact and Influence).
Generation and Procurement
- Team management model for power plants (coal-fired, nuclear, combined cycle power plants)
- Establishment of procedures for operations and audit of processes pursuant to ISO 9001 standards.
- Design and implementation of solutions for the development of lateral competencies in energy companies.
- Optimization of technical training: cost reduction and attractive methods (to be developed by the internal/external team of training specialists).
